Systems Administrator

Position Summary

This position is accountable for developing and maintaining applications and custom code, implementing and supporting application configuration, and developing analytics and reporting required to support the District’s business processes. The incumbent will participate in the full project life cycle process including gathering requirements, system design, implementation, testing, deployment, and support of applications. The incumbent must work closely with our business unit customers and technology teams to ensure business requirements are implemented and meet customer expectations. This position will support various technologies such as GIS, Advanced Distribution Management System (ADMS), metering software, Kubernetes, and mobile applications. 

Education, Training and Experience

Technical Analyst: Bachelor's degree in information technology (IT) or related field (OR) associate degree and three (3) years of technical IT experience, including specific experience as listed below (OR) High school diploma/GED and five (5) years of technical IT experience, including specific experience as listed below.

Systems Analyst:  Bachelor's degree in information technology (IT) or related field and four (4) years technical lT experience, including specific experience as listed below (OR) an associate degree and six (6) years technical lT experience, including specific experience as listed below (OR) a high school diploma/GED and eight (8) years technical lT experience, including specific experience as listed below.

Senior Systems Analyst:  Bachelor's degree in information technology (IT) or related field and eight (8) years technical lT experience, including specific experience as listed below (OR) an associate degree and ten (10) years technical lT experience, including specific experience as listed below (OR) a high school diploma/GED and twelve (12) years technical lT experience, including specific experience as listed below.

Experience:

• Ability to work independently and in cooperation with others.
• Ability to work on multiple activities with flexibility to manage competing demands and changing priorities.
• Excellent communication, interpersonal, and organization skills.
• Excellent analytical problem-solving skills.
• Must be customer-service oriented and adaptable to ongoing change.
• Knowledge of utility operations is preferred.

Licenses and/or Certifications

Security Clearance: Incumbent may be required to satisfy any existing and future District security clearance or background check requirements for access to key NPPD locations and/or supporting sensitive business applications.

Obtain and maintain intermediate to advanced technical certification aligned with key business system platform(s) used at the District (e.g. SAP, Microsoft Certifications, and Security related best practices) as applicable.

Essential Duties & Responsibilities

Technical Analyst:

Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for complex systems, applications, and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices.

Evaluate, create, document, and test complex system-related interfaces and integration.

Maintains efficient and effective management of vendor contract service relationships pertaining to technical services.

Provide 24/7 system support, carry a mobile communications device, and perform duties from remote locations such as home and during business travel.

Systems Analyst:

In addition to being proficient in all duties of the Technical Analyst, the Systems Analyst will also be responsible for the following duties:

Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams.

Lead the development and implementation of training and communications plans/materials.

Essential Duties & Responsibilities (Continued)

Senior Systems Analyst:

In addition to being proficient in all duties of the Technical and Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties:

Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service.

Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives.

Accountable for other duties as assigned.

Decision Making Authority

This position is given decision-making authority to administer the day-to-day functions/issues associated with NPPD’s corporate business applications support function.  The incumbent is expected to be a self-starter, take independent lead, and demonstrate a high degree of latitude regarding technical decisions.  Decisions are made independently within NPPD guidelines and standards.  Incumbent is expected to make knowledge-based decisions in the best interest of NPPD and our customers.  Direction is provided by management and supervision, and experienced team members, including the Senior Analyst. Consults with supervision concerning unexpected issues and recommends actions to resolve.

Core Competencies